We welcome bug reports from users as we continue refining Version 3 and expanding its capabilities. Your reports are especially helpful when they include enough detail for us to reproduce the problem.
Please use this board to report issues such as:
- Crashes, exceptions, or unexpected program behavior
- Plot display or rendering problems
- Issues opening, saving, or importing files
- Differences between DPlot Version 3 and earlier versions
- Problems with labels, legends, notes, symbols, axes, scaling, or formatting
- Data import/export issues
- Excel Add-In or external integration problems
- Performance issues with large datasets
- Problems with legacy DPlot files opened in Version 3
- DPlot version number
Please include the exact Version 3 build you are using, if available. - Windows version
For example: Windows 10, Windows 11, Windows Server, etc. - What you were trying to do
Briefly describe the task, plot type, file type, or workflow involved. - What happened
Describe the incorrect behavior, error message, crash, or unexpected result. - What you expected to happen
If possible, describe how you expected DPlot to behave. - Steps to reproduce the issue
A numbered list is especially helpful. - Whether the issue involves a new file or a legacy file
If the issue occurs when opening an older DPlot file, please mention whether the file was created in Version 2.3 or another earlier version. - Example files or screenshots
When possible, please attach a sample file, screenshot, or small dataset that demonstrates the problem.
For sensitive files or private support issues, you may also contact us directly at:
support@dplot.com
Thank you for helping us improve DPlot. Clear, reproducible bug reports are one of the best ways to help us identify issues and prioritize future updates.