Dplot crashes after opening an x,y,z csv file.

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michaelgem
Posts: 16
Joined: Sun Sep 07, 2008 5:56 pm

Dplot crashes after opening an x,y,z csv file.

Post by michaelgem »

Vista gives me a must close error message each time I attempt to plot from opened csv file data consisting of x,y,z tuples. Here for what they may be worth are the details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DPLOT.EXE
Application Version: 2.2.1.3
Application Timestamp: 48af2427
Fault Module Name: USER32.dll
Fault Module Version: 6.0.6000.16438
Fault Module Timestamp: 45d3dc0e
Exception Code: c0000005
Exception Offset: 000226d2
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: fd63
Additional Information 2: e2f346b2c6e730b93e290903e3907bc6
Additional Information 3: 8d5a
Additional Information 4: 6a64703c27f26824e7370cb85a9e69c5

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Michael
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Joined: Tue Jun 24, 2003 9:34 pm
Location: Vicksburg, Mississippi
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Post by DPlotAdmin »

Michael,
Sorry you're having trouble. The standard Windows diagnostics don't help. At your convenience please send me a file that you're having trouble with. (I have several examples here that work fine, so there must be something peculiar about your file that is throwing DPlot for a loop.)
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michaelgem
Posts: 16
Joined: Sun Sep 07, 2008 5:56 pm

Post by michaelgem »

Just wanted to say thanks to David for not only solving this problem, but helping me with a half dozen other things that he showed me how to accomplish with this incredible Dplot software. I've never seen anything close to it for such an unbelievable price. There is nothing to touch it for less than five times what Dplot costs.

And David's support over the phone and on this forum is stellar. Dplot is a must have tool for everyone from high schoolers to scientists and engineers.

Thanks again David,

Michael
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DPlotAdmin
Posts: 2312
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Post by DPlotAdmin »

Thanks, Michael :-)
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